Terms and Conditions
Welcome to the Root Coffee Roasters website (the “Website”) hosted by Root Coffee Roasters (hereafter also referred to as “we” and “us”). Please review the following terms and conditions concerning your use of and access to the Website. By accessing, using, subscribing, purchasing or downloading any materials or content from the Website, you agree to follow and be bound by the following terms and conditions (the “Terms & Conditions”). If you do not agree with the Terms & Conditions, you may not use the Website.
Information at the Website
Although we attempt to maintain the integrity and accuracy of the information on the Website, we make no guarantees as to its correctness, completeness, or accuracy. The Website may contain typographical errors, inaccuracies, or other errors or omissions. Also, unauthorized additions, deletions, or alterations could be made to the Website by third parties without our knowledge. If you believe that information found on the Website is inaccurate or unauthorized, please inform us by contacting us via information provided at the “Contact Us” link.
By accessing the Website, you agree to be bound by the Terms & Conditions, all applicable laws and regulations and that you warrant and represent that you are legally entitled to do so and are abiding by all applicable laws and regulations in the jurisdiction in which you reside. You agree that we may modify this agreement and such modifications shall be effective immediately upon posting. You agree to review these Terms & Conditions periodically to be aware of modifications. Continued access or use of the Website shall be deemed conclusive evidence of your acceptance of the modified agreement. In order to utilize certain services offered by the Website, you may need to create a subscription or account. You agree to (a) create only one account/subscription; (b) provide accurate, truthful, current and complete information when creating your account/subscription; (c) maintain and promptly update your account/subscription information; (d) maintain the security of your account/subscription by not sharing your password with others and restricting access to your account and your computer; (e) promptly notify us if you discover or otherwise suspect any security breaches relating to the Website or your account/subscription; and (f) take responsibility for all activities that occur under your account/subscription and accept all risks of unauthorized access.
You or we may suspend or terminate your subscription or account or your use of this Website at any time, for any reason or for no reason. To the extent you have orders pending when you terminate your account or use of the Website, you remain personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.
Copyrights and Trademarks
All materials provided on the Website, including but not limited to information, documents, products, logos, graphics, sounds, images, compilations, content and services are protected by international, federal and state copyright and trademark laws. The owner of the copyrights and trademarks, names, logos and service marks is Root Coffee Roasters, its affiliates or respective third party authors, developers or vendors ("Third Party Providers"). Except as stated herein, none of the Materials may be modified, copied, printed, reproduced, distributed, republished, performed, downloaded, displayed, posted, transmitted and/or otherwise used in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means, without the prior express written permission of Root Coffee Roasters and/or a Third Party Provider. Also, you may not "mirror" or “archive” any contents displayed on or otherwise accessible from the Website on any other server without the prior express written permission of Root Coffee Roasters.
You are ineligible to use this Website if you are under the age of 14. We do not accept any users who are under the age of 14. If you are under the age of 18, you must have your parent or legal guardian set up your account and your parent or legal guardian agrees to these Terms & Conditions. If you are under the age of 18, your parent or legal guardian’s consent to these Terms & Conditions is ongoing and they hereby warrant that they will review these Terms & Conditions for changes, and if any occur, that they will be amenable thereto until you reach age 18, at which point you hereby give your consent to these Terms & Conditions.
Prices and offers are subject to change at any time.
Sales Tax Policy
In connection with the sales of goods, our site collects and remits sales tax as required by U.S. law
Paying For Your Order
You may pay for your orders with major debit and credit cards issued in the United States of America. Currently, we accept Visa, MasterCard, American Express and Discover Card. Except for Subscriptions, credit and debit cards are not charged until we ship the item(s) to you. However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.
Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order. Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right to limit or prohibit sales to dealers and resellers.
All sales made through the Website are subject to our return policy. Your complete satisfaction is our top priority. If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 30 days of the shipment date and issue a full refund.
We ship via USPS. The following issues with orders may result in delayed shipping: Incorrect shipping address Shipping address does not match billing address Payment delay or issue Orders held because they contain a large quantity of a single item that would cause inventory depletion (note: this is an infrequent circumstance) Carrier failure to deliver (e.g. severe weather conditions)
LIMITATION OF LIABILITY TO THE EXTENT ALLOWED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ROOT COFFEE ROASTERS EXCEED $500.00. IN NO EVENT SHALL ROOT COFFEE ROASTERS OR THE THIRD PARTY PROVIDERS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR FOR ANY DAMAGES TO YOUR COMPUTER, TELECOMMUNICATION EQUIPMENT, OR OTHER PROPERTY AND/OR FOR LOSS OF DATA, CONTENT, IMAGES, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THESE TERMS & CONDITIONS, INCLUDING BUT NOT LIMITED TO THE ACCESSING OR USE OF, OR INABILITY TO USE, THE WEBSITE AND THE SERVICES ASSOCIATED THEREWITH INCLUDING BUT NOT LIMITED TO THE DOWNLOADING OF ANY MATERIALS, REGARDLESS OF CAUSE, WHETHER IN AN ACTION IN CONTRACT OR NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR THE THIRD PARTY PROVIDER HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION OF LIABILITY SET FORTH IN THIS SECTION SHALL NOT APPLY IN THE EVENT OF CUSTOMER'S BREACH, OR RELATED TO ITS INDEMNITY OBLIGATIONS. THIS PARAGRAPH SHALL NOT AFFECT THE RIGHTS LISTED BELOW IN THE SECTION TITLED “INDEMNITIES”.
You agree to indemnify, defend and hold harmless Root Coffee Roasters its officers, directors, employees, agents, licensors, suppliers and any third party information providers from and against all losses, expenses, damages and costs, including, but not limited to all attorneys’ fees charged to Root Coffee Roasters, resulting from any violation of these terms by you or any other person accessing the Website.
Shall a conflict or contradiction exist between these Terms & Conditions and any others which relate specifically to a particular section of the Website, the specific terms relevant to that section shall prevail.
Any provision of the Terms & Conditions found to be unenforceable will not void nor effect other provisions of this agreement.
Governing Law & Exclusive Venue
Any and all claims relating to or arising out of your use of the Website, including any services offered by or transactions consummated via the Website, shall be governed by the laws of the State of California and litigated in the County of Los Angeles in the State of California. Any disputes, actions, claims or causes of action arising out of or in connection with these Terms & Conditions or the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California
Users in California
This notice is for users of the Website residing in the State of California. Please be advised that the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be reached by mail at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (800) 952-5210.
Membership, Billing and Cancellation
Your membership, will continue until you cancel your membership or we terminate it. You must provide us with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to use the service. You must cancel your membership before it renews each billing cycle in order to avoid billing of the next cycles fees to your Payment Method.
By starting your Root Coffee Roasters membership, you authorize us to charge you a monthly membership fee at the then current rate, and any other charges you may incur in connection with your use of the Root Coffee Roasters service to your Payment Method. You acknowledge that the amount billed each cycle may vary from month to month for reasons that may include differing amounts due to promotional offers and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly or in one or more charges.
The membership fee for our service will be billed at the beginning of the paying portion of your membership and each billing cycle thereafter unless and until you cancel your membership. Membership fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled.
PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members ("credits"). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
You may edit your Payment Method information by visiting our website and clicking on the "Account" link, available at the top of the pages of the Root Coffee Roasters website. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, "Cancellation"), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. If you signed up for Root Coffee Roasters using your account with a third party as a Payment Method, and wish to cancel your Root Coffee Roasters membership at any time, including during your free trial, you will need to do so through such third party, including by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from, the Root Coffee Roasters service. You may also find billing information about your Root Coffee Roasters membership by visiting your account with the applicable third party. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
You may cancel your Root Coffee Roasters membership at any time. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY GOODS OR SERVICES THAT HAVE BEEN OR ARE IN THE PROCESS OF BEING SHIPPED.